Processing Time
prepare items for shipment,1-5 business days normally

Our estimated delivery dates are based on several factors, including the destination address, the shipping options you’ve chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you’ve chosen.

We are not responsible for late shipments due to invalid address, customs clearance procedures, inclement weather, holidays, natural disasters or carrier delays.

Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.

Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during high-volume periods.

In case of any question and unexpected delay you can always contact with our customer service.

If you don’t receive the parcel within this period, please contact us.

Note for taxes:

For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, France and Spain, etc.) may need to pay duties or VAT according to your countries’ levying rules. Freight should be paid by your side and customs clearance should be included to avoid being stuck in customs.

＊Please contact us within 6 months of shipment if the package does not arrive in time, our customer care team ([email protected]) will get back to you within 48 hours. Note that overdue requests may not be accepted.